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Privacy Policy

Motion Medical Privacy Policy

Effective Date: 10th February 2025

At Motion Medical, your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you access and use our website (the “Site”), including when you purchase products or request our services. By using our Site, you agree to the practices described in this policy.

1. Information We Collect

Personal Information:
When you create an account, place an order, or contact us, we may collect personally identifiable information such as your name, email address, phone number, billing and shipping address, payment details, and any other information you choose to provide.

Non-Personal Information:
We automatically collect data such as your IP address, browser type, device type, operating system, and browsing behavior using cookies, web beacons, and similar technologies. This information helps us analyze trends, administer the site, and improve user experience.

Usage Data:
We gather data on how you interact with our Site—including pages visited, time spent on pages, and navigation patterns—to continuously optimize our platform.


2. How We Use Your Information

Order Fulfillment & Customer Support:
We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.

Improving Our Services:
Your information enables us to analyze usage trends, enhance our product offerings, and refine our marketing strategies, ensuring a better and more personalized experience.

Marketing & Communication:
With your consent, we may use your contact details to send you newsletters, promotional materials, and updates about new products and services. You can opt out at any time by following the unsubscribe instructions provided in our emails.

Security & Compliance:
We use your data to safeguard our website, monitor for fraudulent activity, and comply with legal and regulatory requirements.


3. Information Sharing & Disclosure

Third-Party Service Providers:
We may share your information with trusted third-party vendors who perform services on our behalf, such as payment processing, shipping, data analytics, and marketing. These providers are contractually obligated to protect your data and only use it as needed to deliver their services.

Legal Requirements:
We may disclose your information if required by law, subpoena, or legal process, or if we believe it is necessary to protect our rights, your safety, or the safety of others.

Business Transfers:
If Motion Medical is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or use of your personal information.


4. Data Security

We implement a variety of security measures—including encryption, secure servers, and regular system monitoring—to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to secure your data, no method of transmission over the Internet or electronic storage is 100% secure; therefore, we cannot guarantee absolute security.


5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely delete or anonymize it.


6. Your Rights & Choices

Access and Correction:
You have the right to access, review, and correct your personal information held by Motion Medical. You may update your account information or contact us for assistance.

Opt-Out:
You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails or by contacting our customer support.

Cookies:
Most web browsers automatically accept cookies. You can adjust your browser settings to refuse cookies; however, this may affect your experience on our Site.


7. Changes to This Policy

We periodically review and update this Privacy Policy to reflect changes in our practices and legal requirements. Any material changes will be posted on our Site along with the revised effective date. We encourage you to review this policy regularly.


8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Motion Medical
Email: hello@motionmedical.com
Phone: 453876234
Address: UK


By continuing to use our Site, you consent to our Privacy Policy and the collection, use, and sharing of your information as described above

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